Thank you for choosing The Sample Station! Please review the following details to understand our preorder process and ensure a smooth experience.
Preorder Process
Advance Payment:
- A 70% advance payment is required to place a preorder.
- The remaining 30% is due once your order is processed.
Order Processing:
- Orders will be processed once the product reaches 50% of its booking threshold.
- If the threshold isn’t met within 30 days, your advance payment will be refunded.
Processing Time:
- After processing, please allow up to 15 business days for delivery. This includes receiving the product, creating samples, and dispatching.
Updates:
- You’ll receive email updates throughout the process, including confirmation of processing and tracking information when dispatched.
Cancellation and Refunds
- Cancellation:
- Preorders cannot be canceled once placed. Please ensure your decision before confirming the order.
- Refunds:
- If the 50% booking threshold is not met, your 70% advance payment will be refunded.
- Refunds will be processed to the original payment method. Allow 5-7 business days for the refund to be processed.
Additional Information
- Product Availability: Preorders are subject to demand and availability. We will notify you of any changes.
- Contact Us: For questions, reach out to the.samplestationn@gmail.com